Our frequently asked questions

Do I need a Point of Sale System (POS)?

No. Our online ordering system Order Up! has been designed to run independently. If you do have a POS system, depending on the manufacturer we can look at integration if required.

Do I need an Internet Connection?

Yes, you will need access to the internet as this is how the online ordering system receives its orders. However you do not need a contract or hard wired connection with your internet provider. We can assist with the purchase of a pre-paid wireless internet account which is portable and cost effective. Our devices can also take sim cards so that you can access the internet via 3/4G.

What hardware is required?

No existing hardware is required. We will supply our Order Up terminal which consists of an all in one tablet and thermal printer.

Do I need an existing website?

No, we can speak to you about creating a simple one page website that can link through to the online ordering system. We can also offer you full web design, email and hosting services if required.

What happens if I already have a website?

Fantastic! We can upgrade your existing website if required, or we can customise the online ordering system to look like your existing website. The two websites will be seamlessly linked so that your customers never have to leave your website.

Can I update the website/ordering system myself?

Yes. The Order Up! Online ordering system has an easy to use administration area for you to edit everything including your menu and prices, delivery fees, online trading hours, coupon codes and much more. Make sure you visit our features section for more information.

Can I accept Credit Cards online?

Yes, customers can pay using credit card (which ever cards you accept). We offer the option of automatic payment processing (where the money is transferred directly into your account) via your bank or a secure gateway daily. You can also accept COD, PayPal or other payment gateways requested.

How do I grow my customer database?

Easy. Every time a customer places an order through your online ordering system, it will be saved in the database. To retrieve this information, simply login to the administration panel to export the data and notify your customers of special promotions or upcoming events.

What does the Order Up! system cost?

Each and every customer has different needs and requirements. The Order Up! online ordering system is a customised solution for each client. Please contact us for an obligation free demonstration and quote.

Have More Questions? No Problems!

Contact us with your enquiry or request a demonstration.

We operate nationwide and would be happy to chat to you about any questions you might have. We can even provide you with an obligation free consultation and quote.

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